Job offer of Giro GH. S.A.

Location Colonia, North Rhine-Westphalia, Germany
Type of contract Employee
Entry date as of now
Career level more than 5 years of professional experience
Updated at 4 Apr 2019

Jaume Ribó 35-37 1°B
08911 Badalona/Barcelona


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Job description

Giró is the worldwide benchmark in the fruit and vegetables packaging. A brand with over 50 years’ experience in research and development innovation to maintain the essence of fresh produce.
Our team is growing and we are looking for a Field Service Technician to support the team at our Colonia, DE location.

Job Description
This position requires a minimum of 5 years experience. The Field Service Technician should also build relationships with customers to ensure we are meeting their needs. A focus on professionalism and communication is key to this role.

Key Accountabilities:
  • Handle customer service calls with the ability to identify, analyse, and solve the problems.
  • Provide customer training on machine operation and maintenance
  • Comply with customer rules of conduct and safety.
  • Communicate actively with the appropriate customer personnel.
  • Maintain a positive attitude while performing Technical Service responsibilities at a customer location.
  • Verify that the customer is satisfied with the work performed during the visit.
  • Ability to establish good working relationships internally and externally
  • Provide training to machine operators
  • Documents service and installation actions by completing forms, reports, logs, and records.
  • Maintains customer confidence by keeping service information confidential.
  • Contact

    Ms. Gina Lopez
    Human Resources


    Send email

Job requirements

Skills & Capabilities:

  • Electro mechanical aptitude includes: Perform equipment installations, technically diagnose and repair equipment, startup of equipment, trouble shoot, repair conversions, rebuilding, preventive maintenance, dismantle of industrial machinery.
  • Generate accurate documentation regarding application, repair, equipment configuration, safety issues, equipment efficiencies, preventive maintenance reports, carrier issues, potential equipment failure, customer interface issues, etc.
Min Knowledge & Experience Required for the position:
  • Minimum of Associates Degree in Electrics / Electronics.
  • Additionally, minimum of 5 years' experience in both electrical and mechanical operation and maintenance of machinery.
  • “hands-on” Electro-mechanical experience with pneumatics, hydraulics, AC/DC motor control, PLC’s and Servo Systems
  • Excellent written and verbal communication skills essential.
  • Excellent customer relations skills.
  • Strong interpersonal skills and relationship management.
  • Planning and control.
  • Strong attention to detail.
  • Innovation and flexibility
  • Ability to work independently and self-motivated.

  • Ability to travel extensively.
  • Must be able to work independently and be flexible regarding frequent changes in schedule.